Section 15-00: Audio Systems, Service
1996 F-150, F-250, F-350, F-Super Duty and Bronco Workshop Manual
DIAGNOSIS AND TESTING

Pinpoint Tests — Sound System Function

 

PINPOINT TEST A: RADIO CHASSIS INOPERATIVE/DOES NOT OPERATE PROPERLY

 

A1 CHECK OPERATION OF RADIO CHASSIS

Is radio chassis display lit?
YesNo
GO to A3.GO to A2.
 

A2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
GO to Pinpoint Test B.GO to A16.
 

A3 DISPLAY TEST — AM BAND INDICATOR

Is display correct and is AM indicator lit?
YesNo
GO to A4.REMOVE radio chassis for service.
 

A4 DISPLAY TEST — FM1/FM2 BAND INDICATORS

Is display correct and are FM1 and FM2 indicators lighting respectively?
YesNo
GO to A5.REMOVE radio chassis for service.
 

A5 DISPLAY TEST — ST STEREO INDICATOR

Is display correct and is ST indicator lit?
YesNo
GO to A6.REMOVE radio chassis for service.
 

A6 SEEK — HIGHER FREQUENCY STATION

Is SEEK (>) operating properly?
YesNo
GO to A7.REMOVE radio chassis for service.
 

A7 SEEK — LOWER FREQUENCY STATION

Is SEEK (<) operating properly?
YesNo
GO to A8.REMOVE radio chassis for service.
 

A8 STATION RECALL MEMORY TEST

Is memory test successful?
YesNo
GO to A9.REMOVE radio chassis for service.
 

A9 VOLUME CONTROL TEST

Does volume change properly?
YesNo
GO to A10.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. REPEAT volume test. If volume still inoperative, REMOVE radio chassis for service.
 

A10 TUNE CONTROL TEST (ESR)

Does TUNE operate properly?
YesNo
GO to A11.REMOVE radio chassis for service.
 

A11 TUNE ANTENNA TEST (OPTIONAL)

Are normal number of stations received?
YesNo
GO to A12.If an absolute number of stations cannot be tuned, PERFORM radio antenna component test. REFER to Components Tests in this section. If antenna operative, REMOVE radio chassis for service.
 

A12 CLOCK — CONTROL TEST

Does CLOCK operate properly?
YesNo
GO to A13.REMOVE radio chassis for service.
 

A13 TONE CONTROL TEST

Do BASS and TREBLE operate properly?
YesNo
GO to A14.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If BASS and/or TREBLE still inoperative, REMOVE radio chassis for service.
 

A14 BALANCE CONTROL TEST

Does BALANCE operate properly?
YesNo
GO to A15.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If BALANCE still inoperative, REMOVE radio chassis for service.
 

A15 FADER CONTROL TEST

Does FADER operate properly?
YesNo
REFER to symptom chart to determine if an inoperative condition exists.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If FADER still inoperative, REMOVE radio chassis for service.
 

A16 CHECK INOPERATIVE OR INTERMITTENT

Is condition intermittent?
YesNo
GO to A19.GO to A17.
 

A17 CHECK FUSE

Are fuses open?
YesNo
REMOVE open fuse and GO to A18.GO to A19.
 

A18 CHECK FOR GROUNDED POWER FEED

Is power feed grounded?
YesNo
LOCATE short to ground and REPLACE or SERVICE. REPLACE fuse(s). RETEST system.REPLACE fuse and RETEST system. If fuse still opens, REMOVE radio chassis for service.
 

A19 CHECK POWER FEED

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
GO to A23.GO to A20.
 

A20 CHECK WIRING CONTINUITY — FUSE TO RADIO

Is continuity present?
YesNo
GO to A21.SERVICE wiring as required. RETEST system.
 

A21 CHECK WIRING CONTINUITY — FUSE TO IGNITION SWITCH

Is continuity present?
YesNo
RECONNECT fuse and GO to A22.SERVICE wiring as required. RETEST system.
 

A22 CHECK IGNITION SWITCH POWER

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
REMOVE radio chassis for service.SERVICE ignition switch, fuse P (50A), or Circuit 37 (Y) for open. REFER to Section 14-00.
 

A23 CHECK RADIO SPEAKERS

Is condition present on all radio speakers?
YesNo
GO to A24.GO to A25.
 

A24 CHECK RADIO ANTENNA

Is antenna system operating properly?
YesNo
GO to A25.CONNECT, SERVICE or REPLACE antenna components as required. RETEST system.
 

A25 CHECK RADIO CHASSIS

Is radio chassis operating?
YesNo
CONNECT, SERVICE or REPLACE radio speakers and wiring as required. RETEST system.REMOVE radio chassis for service.
 

PINPOINT TEST B: RADIO CHASSIS DISPLAY BLANK — RADIO CHASSIS OPERATES

 

B1 CHECK OPERATION OF RADIO CHASSIS

Isradio chassis display lit?
YesNo
GO to A1.GO to B2.
 

B2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
DISCONNECT fuse 11 (15A) and GO to B3.GO to A1.
 

B3 CHECK WIRING CONNECTIONS

Are wires and connections OK?
YesNo
RECONNECT fuse and GO to B4.SERVICE harness, connector and wiring as required. RETEST system.
 

B4 CHECK LCD SUPPLY

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
REMOVEradio chassis for service. LCD display is internally inoperative.GO to B5.
 

B5 CHECK FUSE

Is fuse open?
YesNo
GO to B6.GO to B7.
 

B6 CHECK FOR GROUNDED ILLUMINATION FEED

Is continuity present?
YesNo
LOCATE short to ground and SERVICE. REPLACE fuse. RETEST system.REPLACE fuse. OPERATE. If fuse still opens, REMOVE radio chassis for service.
 

B7 CHECK WIRING — FUSE 4 (15A)

Is continuity present?
YesNo
REFER to Section 14-00 for ignition switch or battery operation and circuit diagnosis.REPLACE or SERVICE wiring as required. RETEST system.
 

PINPOINT TEST C: RADIO CHASSIS/TAPE PLAYER INOPERATIVE/DOES NOT OPERATE PROPERLY

   

C1 CHECK OPERATION OF RADIO CHASSIS

Is radio chassis display lit?
YesNo
GO to C3.GO to C2.
 

C2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
GO to D1.GO to C28.
 

C3 DISPLAY TEST — AM BAND INDICATOR

Is display correct and is AM indicator lit?
YesNo
GO to C4.REMOVE radio chassis for service.
 

C4 DISPLAY TEST — FM1/FM2 BAND INDICATORS

Is display correct and are FM1 and FM2 indicators lighting respectively?
YesNo
GO to C5.REMOVE radio chassis for service.
 

C5 DISPLAY TEST — ST STEREO INDICATOR

Is display correct and is ST indicator lit?
YesNo
GO to C6.REMOVE radio chassis for service.
 

C6 SEEK — HIGHER FREQUENCY STATION

Is SEEK (>) operating properly?
YesNo
GO to C7.REMOVE radio chassis for service.
 

C7 SEEK — LOWER FREQUENCY STATION

Is SEEK (<) operating properly?
YesNo
GO to C8.REMOVE radio chassis for service.
 

C8 STATION RECALL MEMORY TEST

Is memory test successful?
YesNo
GO to C9.REMOVE radio chassis for service.
 

C9 VOLUME CONTROL TEST

Does volume change properly?
YesNo
GO to C10.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. REPEAT volume test. If volume still inoperative, REMOVE radio chassis for service.
 

C10 SCAN MODE TEST (ESC OR CDR)

Does (ESC/CDR) scan mode operate properly?
YesNo
GO to C11.REMOVE radio chassis for service.
 

C11 TUNE ANTENNA TEST (OPTIONAL)

Are normal number of stations received?
YesNo
GO to C12.If an absolute number of stations cannot be tuned, PERFORM an Antenna System Check. If antenna operative, REMOVE radio chassis for service.
 

C12 SEEK — AUTOMATIC MUSIC SEARCH TEST

Does SEEK function operate properly?
YesNo
GO to C13.REMOVE radio chassis for service.
 

C13 CLOCK — CONTROL TEST

Does CLOCK operate properly?
YesNo
GO to C14 if AUTO PRESET button equipped, otherwise GO to C15.REMOVE radio chassis for service.
 

C14 AUTO PRESET — AUTOMATIC MEMORY STORE (CDR)

Does AUTO PRESET operate properly?
YesNo
GO to C15.REMOVE radio chassis for service.
 

C15 TONE CONTROL TEST

Do BASS and TREBLE operate properly?
YesNo
GO to C16.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If BASS and/or TREBLE still inoperative, REMOVE radio chassis for service.
 

C16 BALANCE CONTROL TEST

Does BALANCE operate properly?
YesNo
GO to C17.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If BALANCE still inoperative, REMOVE radio chassis for service.
 

C17 FADER CONTROL TEST

Does FADER operate properly?
YesNo
GO to C18.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If FADER still inoperative, REMOVE radio chassis for service.
 

C18 TAPE PLAYER — LOADING TEST

Do loading of tape and display operate properly?
YesNo
GO to C19.REMOVE radio chassis with tape player for service.
 

C19 TAPE PLAYER — REV/FF TEST (ESC)

Do REV/FF operate properly?
YesNo
GO to C20.REMOVE radio chassis with tape player for service.
 

C20 TAPE PLAYER — DOLBY TEST

Does DOLBY operate properly?
YesNo
GO to C21.REMOVE radio chassis with tape player for service.
 

C21 TAPE PLAYER — EJECT TEST (ESC)

Does EJECT operate properly?
YesNo
GO to C22.REMOVE radio chassis with tape player for service.
 

C22 TAPE PLAYER — RADIO SPEAKER CONTROL TEST

Do all radio speaker controls operate properly?
YesNo
REFER to Symptom Chart to determine if an inoperative condition exists.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If radio speaker controls inoperative in radio chassis, GO to C23.
 

C23 CHECK INOPERATIVE OR INTERMITTENT

Is condition intermittent?
YesNo
GO to C26.GO to C24.
 

C24 CHECK FUSE

Is either fuse open?
YesNo
REMOVE open fuse(s) and GO to C25.GO to C27.
 

C25 CHECK FOR GROUNDED POWER FEED

Is power feed grounded?
YesNo
LOCATE short to ground and REPLACE or SERVICE. REPLACE fuse(s). RETEST system.REPLACE fuse and RETEST system. If fuse still opens, REMOVE radio chassis for service.
 

C26 CHECK POWER FEED

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
GO to C30.GO to C27.
 

C27 CHECK WIRING CONTINUITY — FUSE 17 (50A)

Is continuity present?
YesNo
GO to C28.SERVICE wiring or ignition switch for open. RETEST system.
 

C28 CHECK RADIO SPEAKERS

Is condition present on all radio speakers?
YesNo
GO to C27.GO to C29.
 

C29 CHECK RADIO ANTENNA

Is antenna system operating properly?
YesNo
GO to C30.CONNECT, SERVICE or REPLACE antenna components as required. RETEST system.
 

C30 CHECK RADIO CHASSIS

Is radio chassis operating?
YesNo
CONNECT, SERVICE or REPLACE radio speakers and wiring as required. RETEST system.REMOVE radio chassis for service.
 

PINPOINT TEST D: RADIO CHASSIS/TAPE PLAYER DISPLAY BLANK — RADIO CHASSIS/TAPE PLAYER OPERATES

 

D1 CHECK OPERATION OF RADIO CHASSIS

Is radio chassis display lit?
YesNo
GO to C1.GO to D2.
 

D2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
DISCONNECT fuse 11 (15A) and GO to D3.GO to C1.
 

D3 CHECK WIRING CONNECTIONS

Are wires and connections OK?
YesNo
RECONNECT fuse 11 (15A) and GO to D4.SERVICE harness, connector and wiring as required. RETEST system.
 

D4 CHECK LCD SUPPLY

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
REMOVEradio chassis for service. LCD display is internally inoperative.GO to D5.
 

D5 CHECK FUSE

Is either fuse open?
YesNo
GO to D6.GO to D7.
 

D6 CHECK FOR GROUNDED LCD FEED

Is continuity present?
YesNo
SERVICE Circuit 137 (Y/BK), Circuit 484 (O/BK), Circuit 297 (BK/LG), Circuit 37 (Y), headlamp switch, or ignition switch for short to ground. REPLACE fuse. RETEST system.REPLACE fuse. OPERATE. If fuse still opens, REMOVE radio chassis for service.
 

D7 CHECK WIRING — FUSE 17 (50A)

Is continuity present?
YesNo
REFER to Section 14-00 for ignition switch or battery operation and circuit diagnosis.REPLACE or SERVICE wiring, headlamp switch or ignition switch as required. RETEST system.
 

PINPOINT TEST E: COMPACT DISC RADIO INOPERATIVE/DOES NOT OPERATE PROPERLY

 

E1 CHECK OPERATION OF COMPACT DISC RADIO

Is compact disc radio display lit?
YesNo
GO to E3.GO to E2.
 

E2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
GO to Pinpoint Test F.GO to E9.
 

E3 COMPACT DISC RADIO — PLAY/STOP TEST

Do PLAY and STOP operate properly?
YesNo
GO to E4.REMOVE compact disc radio for service.
 

E4 COMPACT DISC RADIO — REVERSE/FAST — FORWARD TEST

Do REVERSE and FAST FORWARD operate properly?
YesNo
GO to E5.REMOVE compact disc radio for service.
 

E5 COMPACT DISC RADIO — SCAN MODE TEST

Does SCAN operate properly?
YesNo
GO to E6.REMOVE compact disc radio for service.
 

E6 COMPACT DISC RADIO — CDR SEEK CONTROL TEST

Does SEEK control operate properly?
YesNo
GO to E7.REMOVE compact disc radio for service.
 

E7 COMPACT DISC RADIO — COMPRESS TEST

Does COMPRESS operate properly?
YesNo
GO to E8.REMOVE compact disc radio for service.
 

E8 COMPACT DISC RADIO — EJECT TEST

Does EJECT operate properly?
YesNo
GO to E9.REMOVE compact disc radio for service.
 

E9 COMPACT DISC RADIO — RADIO SPEAKER CONTROL TEST

Do all radio speaker controls operate properly?
YesNo
REFER to Symptom Chart to determine if an inoperative condition exists. PERFORM tests as directed.REMOVE compact disc radio for service.
 

PINPOINT TEST F: COMPACT DISC RADIO DISPLAY BLANK/RADIO CHASSIS/DIGITAL AUDIO COMPACT DISC PLAYER OPERATES

 

F1 CHECK OPERATION OF COMPACT DISC RADIO

Is compact disc radio display lit?
YesNo
GO to E1.GO to F2.
 

F2 CHECK QUALITY SOUND FROM RADIO SPEAKERS

Is quality sound coming from radio speakers?
YesNo
GO to F3.GO to Pinpoint Test E.
 

F3 CHECK WIRING CONNECTIONS

Are wires and connections OK?
YesNo
GO to F4.SERVICE harness, connector and wiring as required. RETEST system.
 

F4 CHECK MEMORY SUPPLY

Does digital volt-ohmmeter indicate 10 volts or more?
YesNo
REMOVE compact disc radio for service. LCD display is internally inoperative.GO to F5.
 

F5 CHECK RADIO CHASSIS DISPLAY

Is radio chassis display lit?
YesNo
GO to F6.GO to D1.
 

F6 CHECK WIRING — MEMORY FUSE 1 (20A)

Is continuity present?
YesNo
REMOVE compact disc radio for service.SERVICE wiring as required. RETEST system.
 

PINPOINT TEST G: TAPE PLAYER ONLY INOPERATIVE/DOES NOT OPERATE PROPERLY

 

G1 TAPE PLAYER LOADING TEST (ESC)

Does loading of tape and display operate properly?
YesNo
GO to G2.REMOVE radio chassis with tape player for service.
 

G2 TAPE PLAYER SEEK TEST (ESC)

Does SEEK operate properly?
YesNo
GO to G3.REMOVE radio chassis with tape player for service.
 

G3 TAPE PLAYER REV/FF TEST (ESC)

Does REV/FF operate properly?
YesNo
GO to G4.REMOVE radio chassis with tape player for service.
 

G4 TAPE PLAYER DOLBY TEST (ESC)

Does DOLBY operate properly?
YesNo
GO to G5.REMOVE radio chassis with tape player for service.
 

G5 TAPE PLAYER EJECT TEST (ESC)

Does EJECTING operate properly?
YesNo
GO to G6.REMOVE radio chassis with tape player for service.
 

G6 TAPE PLAYER RADIO SPEAKER CONTROL TEST

Do all speaker controls operate properly?
YesNo
REFER to Symptom Chart to determine if an inoperative condition exists.CHECK radio speakers and connections. REFER to Symptom Chart if diagnosis finds radio speakers inoperative. If speaker controls inoperative in radio chassis, REMOVE radio chassis with tape player for service.